Cabin Preheat Plans in MySkoda app

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Ovv
Posts: 31
Joined: Sat Aug 05, 2023 8:01 pm

Post by Ovv »

I had two plans set on the MySkoda app however both of these are now blank and greyed out. I assuming that this relates to the Vehicle Status also showing as: Activation Needed within the app. I guess the subscription I had when I bought the car must have expired when I was away on holiday as the paid services section is showing Care Connect and Infotainment Online being available for purchase - does that sound right?

CrowSysE243
Posts: 206
Joined: Wed Jan 11, 2023 7:22 pm

Post by CrowSysE243 »

That sounds correct. Care connect is needed to get remote access to see the vehicle status and control functions. The subscription included with my car purchase runs for 3 years from the date I received the car and will then need renewal. The infotainment online subscrition is required for online map update, route calculation, traffic data etc. You can see the detail of what is included in each service by drilling down in the app.
iV80 Loft, 19"Regulus, Energy Blue, Maxx Pack, Travel Pack, Heat pump. SW 3.5. Collected 3/7/23 Untethered PodPoint + Intelligent Octopus. Third Rock mode 2 charger with Tough Leads modular extension lead and adapters.
Aragorn
Posts: 641
Joined: Mon Dec 05, 2022 5:03 pm

Post by Aragorn »

My 2021 car only got 1 year of care connect remote, which oddly started on the date they installed the ME3.0 update. I had to renew that back in March.

Infotainment online was 3 years and expires next month but i dont really think i need that so will just let it expire.
'21 Enyaq 60 Ecosuite
Ovv
Posts: 31
Joined: Sat Aug 05, 2023 8:01 pm

Post by Ovv »

Great - thanks for replies. I guess it just lapsed when I was away and I hadn't noticed it. Its handy to have the plan function set rather than having to do it manually each morning in the winter.

Cheers,
Ovv
Posts: 31
Joined: Sat Aug 05, 2023 8:01 pm

Post by Ovv »

Paid for care connect yesterday but still no option to create a preheat plan. Any thoughts? App related perhaps or have do I have a misconfiguration in the car settings itself.
Ovv
Posts: 31
Joined: Sat Aug 05, 2023 8:01 pm

Post by Ovv »

Update: in car has my previous timings that I had configured via the app. So I've managed to toggle it on fron there, no joy in app though, still remains greyed out. 🤔
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