App /car connectivity

NezzaMazza · Post by **NezzaMazza** » Tue Dec 12, 2023 9:12 pm

So.. new to Enyaq and ŠKODA… the app says vehicle status is unavailable and tells me that it is charging (whether it is or not) . Car appears to have a decent signal and the app seems to have some connectivity with the car, as it is able to provide an accurate location. I’ve raised a query through the app but received no response , anyone any suggestions ?

IanJ · Post by **IanJ** » Tue Dec 12, 2023 9:51 pm

See my post here for the reason
viewtopic.php?f=8&t=2366&p=24162#p24162
I also had the issue of the app showing that the car was charging when it wasn’t.

Ken3966 · Post by **Ken3966** » Tue Dec 12, 2023 10:28 pm

If you go into the Octo-aid app it can’t access any data from Octopus at the moment, so it looks like the issue is there and not the Skoda app for a change.

NezzaMazza · Post by **NezzaMazza** » Wed Dec 13, 2023 10:53 am

Thanks for the replies. I don’t think it’s a central IT issue, I’ve had no connectivity since I took delivery of the car a fortnight ago. I haven’t yet installed a bespoke charger so haven’t used the octo-aid app. Been through all the settings numerous times but without success

Ken3966 · Post by **Ken3966** » Wed Dec 13, 2023 12:04 pm

It took a couple of weeks when mine was new for everything to load up etc before all the apps worked as they should.

NezzaMazza · Post by **NezzaMazza** » Wed Dec 13, 2023 7:40 pm

This has nearly 20k on the clock, I’ve seen something on here about pulling the infotainment system fuse which I’ll give a go next

NezzaMazza · Post by **NezzaMazza** » Sat Dec 16, 2023 9:02 am

Update. Pulled fuse 19 , replaced after a few minutes, problem resolved !

App /car connectivity

Skoda Enyaq Forum

Follow Skoda Enyaq Forum