Enyaq Ride Quality / Suspension

[Braveheart]

Collected my iV 60 yesterday and hitting a pothole was like hitting a kerb.

Just checked under the rubber sleeve and guess what - blue plastic transport blocks in place there.

Also tyre pressures look high - it can go back tomorrow and they can finish the job properly in the 40 C heat!!!!!

[MarkB]

It's astonishing that the dealers can't do the PDI correctly.

[Skeniv]

Is there any way to check without jacking up the car? Don’t have a jack!

I was able to reach with my hand and lift/push up the rubber shock absorber cover to expose the shiny stainless steel? rod to check if the blocks have been removed, which they were. No jack needed if you’ve got long arms I suppose.

[Braveheart]

I found with a bit of left lock on I could more easily lift the rubber gaiter. Then the same on the right. Back to my dealership today and they can remove them!

[Braveheart]

Guess I had a Friday afternoon PDI. Car went back in for removal of transport blocks and TP check on Monday and "Master" Mechanic apparently checked other PDI functionality. Ride quality transformed and am now very happy; whereas after collection last Saturday the ride was awful.

[C2atb]

Surely most dealers should be aware of this by now it’s a joke

[Ric]

I'm keen to see if I have transport blocks still fitted. Under the gaitor there is a plastic sleeve (black) - photo attached. ??

Ric

[ChangoMutney]

On page 2 of this thread you'll find some very useful images. You need to pull the gaiter up quite a long way to see the transport blocks. You will probably find it easier if you jack the car up to let the suspension hang down.

[Bacarelle]

Hi;

I raised this on this Forum about a year ago when I took delivery of my Enyaq.

The ride was very hard and, as you say, hitting a small pothole was like hitting the kerb at speed !

After pestering the Dealer (who insisted that the ride quality was "normal") I took it back and asked them to test drive and investigate whilst I popped into a local Cafe for some breakfast (expecting that the investigation would be a lengthy process).

I hadn't even reached my eatery (just 5 minutes from the Dealership) when I received a phone call that the car was ready for collection !

When I returned I was told that they agreed the ride was "harsh" but they had "adjusted the suspension settings" and sure enough all was now well.

Someone else on the forum suggested that the blocks might not have been removed and I suspect that is what happened.

However, someone else suggested that in the Enyaqs the suspension settings (Sport, Eco, Normal etc) are pre-installed even on cars which don't offer variable suspension switching and that the "adjustment of the suspension setting was done electronically to soften the ride.

I will let you decide which is the more plausible solution !

[leelazer203]

It is my understanding that unless you have the dynamic chassis control option then adjustable shocks arent fitted and therefore wouldnt be adjustable via software. I would be interested to know if they are fitted as standard and just arent activated.

In the individual driving mode there is an option for driving dynamic. The options are sport and normal. It is separate to the drive and steering options. I have been unable to find out what this option does. If adjustable shocks are fitted maybe it does adjust them slightly even if it doesnt give you all the other options that you get with the dynamic chassis control.