Hi, just taken delivery of my Enyaq 60, downloaded app and when I try and add user it doesn't work. I have reinstalled the app, deleted vin, still no good.
I have attached 2 screen shots, anybody got any ideas?
Can't become ma main user
Enyaq iV60 Loft, Brilliant Silver, 19β Regulus Anthracite. Plus Package. MY22 (Ordered 07/21 - Delivered 06/22).
I have this exact same problem. I took delivery of my Enyaq this time last week. A Skoda "Techi" tried to talk me through the set up process but was not surprised when it failed. I was told it was a server issue and to keep trying - which I have every day since! I've tried in lots of different locations too. At the moment I have to keep driving as a guest user, which is now getting a bit frustrating. I have checked for system updates but am running the latest software.
I would be interested if anyone has solved this themselves. I don't think it's a signal issue / bad connection?
It looks like a special trip to the local Skoda garage, which is a bit inconvenient.
I would be interested if anyone has solved this themselves. I don't think it's a signal issue / bad connection?
It looks like a special trip to the local Skoda garage, which is a bit inconvenient.
Enyaq iV 60 EcoSuite
Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
Enyaq iV60 Loft, Brilliant Silver, 19β Regulus Anthracite. Plus Package. MY22 (Ordered 07/21 - Delivered 06/22).
Was your issue that your software required an update? Mine is running the latest v3.0 software. I've not checked for the signal bars strength, to be honest. I've just tried doing the login at various different location (work, home, golf club etc ). I'll may be try deleting and reinstalling the app too - see if that helps.
Enyaq iV 60 EcoSuite
Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
All sorted now! Strangely, when I got in the car this morning I noticed the signal, next to the world, was showing as full strength so I thought I would at least give it yet another go. This time it went through with the login and I am now set up with Skoda Connect - at long last.Bferry70 wrote: βThu Jun 23, 2022 10:19 amWas your issue that your software required an update? Mine is running the latest v3.0 software. I've not checked for the signal bars strength, to be honest. I've just tried doing the login at various different location (work, home, golf club etc ). I'll may be try deleting and reinstalling the app too - see if that helps.
Might be a dumb question - but I got an email confirmation of my order! I'm assuming that this is a free service and there is no yearly charge? The email referred to cancellation rights
Enyaq iV 60 EcoSuite
Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
Family Pack Plus, Climate Pack Basic, Drive Sport Pack Basic, Parking Pack Basic, 125kw DC Charging. Ordered 27th July, ETA March / April 2022
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