What do you think so far?

All Skoda Enyaq related discussions
Vasarolli
Posts: 226
Joined: Sun Jul 18, 2021 4:11 pm

Post by Vasarolli »

Xplum, quite a new car, do you know if it was on the new 3.0 SW release or still the old one?
Hope you get it back soon and skoda will find a way to compensate you for this hassle.
Enjoy France meanwhile, don't let Skoda ruin your trip!

C2atb
Posts: 552
Joined: Sun Sep 12, 2021 8:48 pm

Post by C2atb »

Xplum wrote: Wed Jun 01, 2022 10:43 am Collected the car on May 21st (Arctic Blue, 60), beautiful drive, comfortable and everything we expected after the test drive eight months ago. Already booked our holiday in the Dordogne (delayed from May 2020) so glad our car arrived in time.
We took three days to drive down partly because of one year old grandchild travelling too and because we didn’t know how charging would be. We had a mixed experience with chargers particularly on the 2nd day when it was horrible trying to find one that worked, took our cards/apps and meant we lost out on our dinner reservation at our hotel in the Loire whilst charging up sufficiently to get there.
Arrived at gîte on Saturday all well. After lunch out Sunday a few kilometres away, and whilst driving back car suddenly flashed up loads of error messages: milometer disappeared, all parking assists and drive packages vanished and we limped back. Tried all the usual resets. Next day took it out and on return the same thing happened. Left a few hours tried again and all failures again very quickly. Phoned our dealer in UK for advice but they couldn’t do much obviously. Spent all yesterday phoning Skoda assist and after much battling they sent a technician who drove it a few metres and came back looking green and saying ‘C’EST DANGEREUX’! E5EFE577-C9D7-4402-9D9B-33B0526DA794.jpegCar is being repatriated which might take up to three weeks.
Now faced with hire car which we can’t take back to UK, having to find new hire car when we somehow get to Bordeaux, cutting our holiday short and flying back to UK with three adults and child and all luggage that was in our capacious boot. Skoda assist tells us they will only pay for one bag!! We told them they will pay for all.
We feel upset, sad and disappointed with a car that has only done a thousand miles but grateful it go us here at least.
We will wait to see what happens next.
I’ve had the same after signal lights and headlights warning lost speedo left it over night next day everything was in kilo not miles and and no cruise control/ safety warning systems unavailable , next day all back to normal . It’s just too common and random and by time you get to dealers it’s all ok
Xplum
Posts: 15
Joined: Thu Feb 17, 2022 11:06 pm

Post by Xplum »

It got worse over 3days and didn’t do much for the colour of the tech who came out to it 😁
C2atb
Posts: 552
Joined: Sun Sep 12, 2021 8:48 pm

Post by C2atb »

It’s all about software which isn’t available so no dealer or technician can resolve and just get embarrassed. It’s a sad situation
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