Infotainment Online: Pending (after ME3.x upgrade)

[kiltedjock]

Heads up from here (well actually, still hanging)… got same issue with “pending” infotainment online.
I had my ME3.0 update back in late November - it has been working since, but not noticed exactly when traffic info stopped, but feel it was back in February or March.
Anyhoo, I think it’s a glitch on the lovely servers, VW have.

Wonder what it’ll take to get it back online.
I’m gonna pop in to the garage tomorrow and ask for a 3.2 upgrade - at least try it!

how did that workout. im sitting here with a 2021 plate and im still on me3.0 / 0333 build, no OTA updates apart from "minor big fixes, support for future updates"

[IanJ]

And if they say it can’t be done, show them the instruction at the bottom of this page….
https://www.skoda.co.uk/owners/enyaq-iv-software-update

[RichR]

This morning I have an email from Skoda Connect, confirming purchase of Infotainment Online and Remote Connect services - and now Infotainment Online is no longer showing as Pending in the car or on the app

So I guess Skoda have fixed the issue. Now the only things wrong with my car are the broken up puddle lights and occasional steering wheel hand sensor issues - both of which are no big deal and can be dealt with under warranty when it goes in for its service in November.

[ledneb]

Yeah I got an email as well and now it's solved! I did email Skoda Connect last week so I don't know I I needed to do that or whether they were going to fix it anyway.