Charging only to 1.2kw

Faults and Technical chat for the Skoda Enyaq
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Posts: 1
Joined: Tue Nov 14, 2023 12:36 am

Post by TerryH »

Hi I have 2023 Enyaq 60.
I have a Garo charger at home which works perfectly. I have just installed a Zappi at another location. I have off-peak period 11pm to 7am ser for preferred time and sometimes I just charge now. On the Zappi the first time I tried at 4pm it was fine giving 7kws. Next time was 11.30 pm charge now it gave 1.9. I have done various experiments it always charges 7kw in afternoon but always charges at 1.9 at night. I set it at 11 pm last night overnight 12kw whole night 30 miles .not enough to get me home😭 I stopped it from The Zappi app and restarted in fast 1.2 still. I have disconnected charger and started again still 1.2 . I have had various phone calls with Zappi who because the MWP was 53% insist it is the car. Skoda have checked the settings and say they are correct. Zappi have now agreed to replace but I am scared that it will be the same. Any one else had similar? Terry

Posts: 79
Joined: Sat Nov 06, 2021 12:59 pm

Post by Ouvavou »

I have a Zappi and it normally works fine but - few nights ago I had a similar issue - when my octopus intelligent schedule kicked it it was only charging at 1.4kw. I was watching because I thought it hadn’t charged the night before but after seeing this I assume it had just charged at the minimum.

After first unplugging and pegging in the enyaq, which didn’t work, I powered down and up the Zappi from the consumer unit but it carried on charging at the minimum rate. I tried starting the car, whilst unplugged, and then plugging it in but I don’t recall that helping either. In the end i unplugged the cable from the Zappi and the car and then plugged in both ends again and I think that’s when the charging returned to 7kw. It was very odd and it may have been a combo of all of the things that I tried ultimately cleared the issue.

I used to charge at night on octopus go with the eco plus setting and a schedule covering the 0030 - 0430 cheap rate. Now that I’m on octopus intelligent go the Zappi stays in fast mode with octopus doing the scheduling.
IV60, quartz grey, suite trim, regulus alloys,
Packs: assisted drive+, climate+, Drive, Light & view, parking, convenience+, Transport, Family, Rear side airbags, towbar, 100KW. Zappi & Solar.
Ordered 20/10/21 - Delivered 19/07/22
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